![]() His executive team refers me back to ring support who offers me a free 1 year subscription and a 20% discount on ring products good for the next 6 mos. So I complain by emailing “ saying there was no advance warning of the update like Microsoft, Dell or most other professional organizations and they should somehow come up with a temporary or permanent solution. ![]() So I must use her phone, log her off as a shared user and log in as me to change settings. So I successfully transfer a copy of her app to my phone but it won’t run. ![]() Luckily my wife has the same phone and the working 8.0 app. Then I find out that either doesn’t allow you to adjust advance settings like sensitivity or several other features that only can be done through the Ring app by the primary account owner. Support says “so sorry” didn’ know you were running 8.0 - we just updated our app then tells me to get a new phone or use the Rapidring app or. After the 4th or 5th flake out and call, I discover that there is no “Ring” app to reinstall. ![]() I have an LG V20 - the last and only phone that has a replaceable battery. I call ring support and after several unsucessful attempts to get back the cameras they tell me to uninstall and reinstall the app. Bit like them phasing out fossil fuels in cars for electric in 13yrs, half of the UK cant get fibre broadband, so how hell are they gonna put in extra mains power to charge all the millions of cars to work.Īnyway glad you had a good laugh, cos you only come round once every few years, bit like Santa Claus lol, My point is when you buy a product it shouldnt have an update that makes you unable to use it anymore. If i wanted a brand new bells and whistles phone i d go and get one now, but my A5 is nice size and does all i need, it still works all the ring kit BTW can watch, and everything else, but my work phone is newer and has app on it, so no big issue. I said i will if you get this crap out of my house and a full refund plus compensation, next day bank account surprised with refund plus compensation and next day a truck came and took the crap away. I had 2 off them thst went flat and not fit for purpose, so before we went legal action, we slated and posted photographs of them on every advert they posted on social media, all because of their " no refund policy" but it got the point, i got a call from the MD of the company begging me to stop. Glad i made you laugh, cos my legal guy is my brother in law, my sister is a journalist. ![]()
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